Counseling

artwork with plants with caption "grow positive thoughts" — Artwork used by permission of artist, HR.

Licensed mental health professionals are available to assist all students with any personal issues that may prevent educational success and or personal well-being. Counseling services are provided in a confidential, positive and supportive environment. Our goal is that students feel free to voice their thoughts, feelings, ideas, and become empowered to pursue their personal and educational goals. We offer individual, couple (if both parties are enrolled as students), and unlimited group sessions. Individual sessions are limited. Counseling services are free to all credit pursuing students.

Please call (307) 382-1652 or stop in room 1227 on our Rock Springs campus to make an appointment.

Counseling sessions are also available online through the Uwill platform. Get started by CLICKING HERE or by scanning the QR code below:

QR Code for UWill Online Counseling

Crisis intervention services are offered during regular office hours for students with urgent problems. Please call or come in and inform our office assistant that you have an urgent crisis. Mental health professionals can also be reached after hours through the Uwill Student Mental Health & Wellness platform. For after hours services contact:

Emergencies: 911
Uwill Student Mental Health & Wellness 24/7 Crisis Line: (833) 646-1526
National Suicide Prevention Hotline: (800) 273-8255(TALK) or 988
Southwest Counseling Service:. (307) 352-6680

All counseling services are offered free of charge for any credit seeking student (enrolled in a credit earning course). Students not in a credit seeking course are offered crisis or emergency services as well as referrals.

All counselors have a masters degree in counseling, social work, or a related discipline. In addition, each counselor is licensed by the Wyoming Mental Health Licensing Board.

In our office, we have two dedicated counselors available to assist students with their needs: Jennifer Whitten and Tom Bibber. Each counselor has specific hours during which they are available for appointments.

Jennifer's Schedule

Days Available: Monday
Hours: 9 AM to 5 PM

Tom's Schedule

Days Available: Monday, Tuesday, and Friday
Hours:
- Monday: 8 AM to 10 AM
- Tuesday: 8 AM to 10 AM
- Friday: 10:30 AM to 4:30 PM

Students who wish to schedule an appointment with either Jennifer or Tom should call our office directly. This ensures that they can secure a time that fits within the counselors’ schedules and allows for proper planning of their counseling sessions.

For further assistance or specific inquiries regarding the services offered by each counselor, students are encouraged to contact the office during business hours.

All counseling services are confidential. Confidentiality is taken very seriously. One exception to confidentiality may be when someone discloses intent to harm self or others in which case, counselors have a duty to report.

Yes. Western encourages members of the campus community to report concerns to campus security or by using the Report a Concern form. Please note the online Report a Concern form is not an emergency report and are likely not responded to until the next business day. For urgent crisis or emergencies contact 911 or campus security.

What can a Uwill therapist help me with? Uwill therapists have a range of specialties and have extensive experience working with students. Many students utilize Uwill to help with mood changes, anxiety, stress, relationship difficulties, poor body image, academic challenges, and loneliness, among many other things.

Who are the counselors available on the platform? The counselors in the Uwill network are all licensed mental health professionals with extensive clinical experience.

Which treatment approaches do the counselors utilize? Counselors available on the Uwill platform take a solutions-oriented, holistic approach to treatment. Our therapists aim to work collaboratively with you to help you accomplish your goals through teaching tangible skills. This means that counselors focus on providing specific tools, coping skills, and resources to address the issues you are facing.

Can I choose between video, phone, chat and message-based support? Yes, you work with your counselor and select the format that best suits you. The first session must be video or phone and then you can choose the modality based on your schedule and needs.

Is it really private and secure? Yes, Uwill is HIPAA and FERPA compliant which means we follow the strictest privacy guidelines. We never share your data – even on anonymized basis – to any third party – without consent

Have other questions? Call or stop by the W&A office for more Uwill information.

Counseling

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